We constantly monitor our service to ensure we are meeting our own high standards and request feedback from our clients regularly.
To October 2015, over 96% of our clients have rated us Excellent or Very Good for the service we have provided.
Some of the recent comments we have received:
“…remained at SAA for 15 days, …..regular communication was established by the patrol boats with all ships at anchorage. On the whole we felt secure and safe”
“Prompt, proactive and cooperative at all times”
“All crew felt safe at SAA Lagos”
“Highly recommend the service rendered to my vessel during (stay at) SAA anchorage”
“SAA is safe and patrol boats were excellent, they were doing their job in the correct way”